We are considering either turning our existing performance appraisal form into an Internet-based application or purchasing a web-based performance appraisal system. Is either a good idea? Yes. There are several significant advantages that a sophisticated,...
First, a definition. Forced ranking is a recently developed management procedure that requires managers to assign employees into predetermined groups according to their performance, potential, and promot-ability. General Electric, the company best known for the...
Upward appraisal is a performance appraisal of a boss written by the subordinates. In organizations that use upward appraisal, after the manager has finished preparing and discussing their performance appraisals with each subordinate, the subordinates...
We are concerned that people who perform the same may get different ratings from different supervisors. How can we make sure that appraisers apply consistent standards across our organization? The most effective way to make...
We use a lot of self-directed work teams in our organization. Should we evaluate team performance in addition to the performance of individuals? And how do we evaluate the performance of teams? Team appraisal is...
Both appraisers and employees are confused about what the different rating labels actually mean. How do we solve this communication problem? Companies often think that just by providing a brief definition of each of the...
How can an organization determine whether its managers are doing a good job in performance appraisal and that the system is working well? The single best test is that the organization gets 100 percent uncomplaining...
Should we provide managers with samples of completed appraisal forms that they can use as models when they have to prepare performance appraisals? Yes. This is one of the most effective ways to help managers...
Yes. Although the training for employees does not have to be nearly as long or as detailed as the training provided managers (mainly because the skills required by the recipient of a performance appraisal are...
Depending on the complexity of the system, the sophistication of the managers attending training, and their previous management development experiences, conventional classroom-based appraiser training for managers requires between one-half day and two full days. Tell...
Each of these groups is a stakeholder in the development of an effective performance appraisal system. If their needs are met, they will be more likely to be active supporters of the system. Not all...
Where should we start? Here is a ten-step process that works well in developing a new performance appraisal system: Get top management actively involved. Establish the criteria for an ideal system. Appoint an implementation team....
As I described in performance appraisal, an effective appraisal process begins with a performance-planning meeting where the manager and the individual discuss the upcoming year, set goals, review the competencies that the organization expects people...