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Deeper Questions Leaders Need To Ask Employees

What Gives Your Life Meaning?

This is a dangerous question to ask and if you haven’t established a reputation as a careful listener, a credible confidant, and a thoughtful leader, don’t ask it. If you do ask it without these credentials, you will be perceived […]

What do You do Just for the Fun of it?

This is a great question for people who find it hard to listen. Your assignment when you ask this question is to watch even more than you listen. Watch people’s faces light up, their bodies relax, and their voices resonate […]

What Brings You Joy in Your Work?

Some people live their lives as though joy were a very limited resource. As if they were allocated an amount at birth, squandered much of their share during childhood and must now, as responsible adults, hoard their remaining supply for […]

What’s Something You’ve Learned in the Past Week?

Here’s a thought. School’s never out for the professional. How does that make you feel? Excited or depressed? Continuous formal learning, whether in the university classroom or the corporate training room, is a necessity–not a luxury–for all of us. But […]

What Makes You Proud of Working as a Part of Our Organization?

The company knew they had to do something. Customer satisfaction ratings were dropping, employee turnover was rising, and nobody wanted to talk about morale. Serious competition was looming. A group of leaders were appointed to do something about the situation […]

What Volunteer Work do You do?

At one time in my life, I worked for a temporary agency. One of the assignments they sent me to was at a large manufacturing plant where my job consisted of answering the phone for a department. (Just a quick […]

How do You Feel at the End of Your Workweek?

Watching people as they enter the workplace at the beginning of the workweek gives you one view of organizational morale. Watching them as they leave at the end of the week gives you a different perspective. That’s why both questions […]

How do You Feel at the Start of Your Workweek?

This question marks a change in the focus of our inquiries. Until now the questions have asked people to share the facts and information they know. Fact and information answers are important–in fact, business runs on them. But they don’t […]

What is it Like to Work on a Team in Our Organization?

If anyone is taking a vote on the most misused business word, let me know. I want to place a vote. The word team is often used to describe any group of people working on a task. Team, however, actually […]

How Could We Communicate Management Decisions More Effectively?

I can’t remember exactly where I heard it for the first time, but I do remember the general circumstances. There was a group of us seated around a table. Flipcharts covered the walls, and markers and half-used Post-it notepads littered […]

What Gets in the Way of Your Doing Your Job?

For years we have all joked and/or raged about the "it’s not my job" attitudes we’ve encountered in organizations, big and small. Have you ever stopped to ask yourself if there is a customer somewhere who thought that way about […]