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Is There a Downside to Thank You Notes?


Has there been any “downside” to sending notes of thanks to an employee’s home?


No, there is not a downside. I believe that at times even low performers deserve a thank you note. When a leader has counseled a low performer who is trying to improve, a specific thank you that emphasizes actions and behaviors you want to see repeated will reinforce what the employee has done right and increase the likelihood that it will be repeated.